Accessible pricing and progressive migration

Clear pricing for travel agencies, DMC and receptive operators

Caladeo offers 3 plans: Escapade at €35 excl. VAT/month per agency, Expedition at €50 excl. VAT/month per user in year 1 (then €70), and Enterprise, tailor-made for networks and large teams. Annual subscription, 2-hour onboarding session and support included, no hidden fees.

Choose a plan suited to your activity, with software designed to integrate into your organization and work methods.

  • Simple and transparent terms
  • No hidden fees
  • Onboarding and support included

Simple and transparent terms

No hidden fees

Escapade

For agencies that want to discover Caladeo before committing.

35 € / month · per agency
Get started with Escapade
  • Caladeo's key features
  • Up to 5 users
  • Limited to 10 active projects and trips at a time
  • 50 AI credits / month / agency
Most popular

Expedition

For agencies that want complete control.

70 € 50 € / user / month 2026 Launch offer · First 12 months
Choose Expedition
  • All features
  • Unlimited usage
  • 100 AI credits / month / user

Enterprise

For networks and large teams that need a tailor-made framework.

Custom pricing
Contact us
  • All features, unlimited usage
  • Pricing tailored to your organisation
  • Tailor-made onboarding
  • Tailor-made training for your team

Prices excl. VAT, annual subscription. Year 1 pricing for Expedition; Escapade at fixed rate with no first-year discount; Enterprise on quotation.

Included in all plans

Included services

  • Secure cloud hosting (European cloud, GDPR compliant)
  • Daily backups with redundancy
  • Technical support via help platform
  • Functional and corrective updates
  • 2-hour onboarding session, support and knowledge base
  • Data restitution on demand within 30 days (CSV / Excel / JSON)

Support

Caladeo support

Every Caladeo subscription includes a 2-hour onboarding session with our team, followed by ongoing support and help. Here is what is included, and what is an additional service.

Included in your subscription

2-hour onboarding session

A 2-hour session with our team to set up your agency space, configure the tool, structure your catalog and create your first quotes.

Included
  • Setup of your agency space
  • Tool configuration
  • Catalog structuring (services, steps, programs)
  • Quote creation
  • Billing and payments onboarding

Goal: to make you autonomous by the end of the session. Support and the help center then take over.

So you don't start from scratch

Data import

The import / export feature and its standard templates let you resume your existing activity on your own.

Included
  • Services catalog import
  • Client data import
  • Client requests import

A custom import (specific files, history recovery, data to be reprocessed) is billed separately, on quote.

To move forward with confidence

Support and help included

After onboarding, our team remains available: support via the help platform, help center and step-by-step tutorials.

Included
  • Technical support via the help platform
  • Help center and step-by-step tutorials
  • Reply in under 24 business hours on average

Additional training sessions are available on quote.

All three sections above are included in your subscription, regardless of the plan you choose.

Additional services on quote

  • Additional training (online sessions for users)
  • Functional development (custom features)
  • API / connector integration (accounting or third-party systems)
  • Website integration (quote request form or catalog)
  • Website creation for your agency
Are pricing per user?

It depends on the plan. Expedition is billed per user; Escapade is billed per agency (up to 5 users included); Enterprise is quoted on a tailor-made basis. Adding a user during the period is billed at pro rata of remaining months, and any removal takes effect at the end of the current annual period.

What is included in the support?

A 2-hour onboarding session, the import of your data via the import / export feature and ongoing support are included in all subscriptions, regardless of the plan. A custom import or additional training sessions are billed separately, on quote.

Can I change plans during my subscription?

You can upgrade to a higher plan at any time, with pro rata refund of the remaining period. Downgrading to a lower plan is only possible on your subscription renewal date.

Is a demo possible before committing?

Of course, and we strongly recommend it. You can request a personalized demo, with no obligation, to verify that Caladeo is a perfect fit for your organization.

What are AI credits and what happens if I exceed them?

Each plan includes a monthly volume of AI credits, pooled at the agency level. If you exceed them, AI features become unavailable until your credits renew monthly.

What is the "satisfaction guaranteed or your money back" period?

You have 3 months from the start date of your subscription to test Caladeo. If you cancel during this period, all subscription fees paid will be refunded to you.

Want to discover how Caladeo can boost your business?

Book a personalized 30-minute demo to see the tool in action, on your specific use case.

Request a demo